retail industry provisioning

UC Provisioning for Retail: Automation Best Practices

Executive Summary: Every communications touchpoint in a retail company is important to organizational effectiveness and customer satisfaction. In-store, online, customer service – it all matters when building a collaborative culture in a hybrid work environment and a loyal customer base that will help you grow your business. Seamless collaboration is
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UC Best Practices

UC Best Practices: Interoperability of UC with Other Systems

Akkadian Provisioning Manager’s core functionality is to automate moves, adds, changes and deletes (MACDs) in UC platforms such as Cisco Collaboration, Webex and Microsoft Teams. However, its capabilities expand beyond collaboration platforms, reaching into related areas such as call monitoring, call analytics, E911, call recording, CRM, HRIS, IT service management

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Akkadian Labs Announces Provisioning Automation Support for Webex Calling

Streamline Provisioning Workflows for all Cisco UC Applications Akkadian Provisioning Manager continues to expand its integrations with Cisco products and cloud-based collaboration platforms. Building on our longstanding support for Webex Meetings and Messaging, we are pleased to announce that we now support Webex Calling.  “Akkadian Provisioning Manager achieves a powerful

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UC Today—Mike Magil on Service Management trends

Akkadian Labs in UC Today’s Roundtable on Service Management Technical Product Manager Mike Magil discusses trends in Service Management Akkadian Labs’ Technical Product Manager Mike Magil recently participated in a roundtable discussion with UC Today on the topic of Service Management. In the roundtable discussion, the panelists are asked about

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