Akkadian Labs Case Studies

“APM has become a critical tool.”
Manager, Voice & Collaboration Infrastructure

• Company: One of the nation’s leading cancer care and research institutions.
• Challenge: Deploying thousands of devices and Jabber accounts efficiently with minimal time and training.
• Solution: Akkadian Provisioning Manager for bulk deployments with standard settings.

“Akkadian is a Force Multiplier.”
Lead Collaboration Engineer

• Company: One of the nation’s leading kidney health and dialysis providers.
• Challenge: Creating efficiencies during an operational resource model transition.
• Solution: Akkadian Provisioning Manager standardized configurations making the transition simple.

“The software is fantastic, simple to install, configure, and use.”
Voice Lead Engineer
Dentons

• Company: Dentons is the largest law firm in the world.
• Challenge: After a merger, different contact directories made collaboration difficult for employees
• Solution: A tool that unifies data sources so employees can find and call each other easily.

“Anybody that wants to make their lives easier should have this tool in their arsenal.”
Telecom Analyst
Dexcom

• Company: Dexcom is a global manufacturer of medical devices.
• Challenge: Eliminate errors which caused outages in their high growth environment.
• Solution: A provisioning automation tool for UCCE, with role-based access.

“It’s an absolute lifesaver for building phones.”
Network Engineer
Meredith Corporation

• Company: Meredith Corporation is a national print and digital media company with roughly 8,000 employees.
• Challenge: Migrate 2,400 new users to the Cisco UC Platform following the company’s acquisition of Time Inc.
• Solution: Leverage the bulk provisioning feature of Akkadian Provisioning Manager.

“It helps improve our patient’s digital and overall experience while reducing operational costs.”
Chief Information Officer
NYU Langone Health

• Company: NYU Langone Health is one of the nation’s premier academic medical centers.
• Challenge: Provide each patient with a private number that follows the patient from room to room.
• Solution: Softphone and automated provisioning with Epic integration.

“What we like best is Provisioning Manager’s ease of use.”
Information Specialist
LEO A DALY

• Company: LEO A DALY is a global design firm with 34 offices.
• Challenge: Excessive time required to migrate from legacy PBX to CUCM.
• Solution: Software which enables provisioning automation and collaboration adoption.

“Provisioning Manager was employee of the month.”
Network Voice Manager

• Company: One of the nation’s premier community banks.
• Challenge: Empowering the UC team to focus on strategic projects.
• Solution: A fully automated provisioning solution.

“…hands-down has been my best experience with a software company.”
Enterprise Services Admin
Jamf

• Company: Jamf creates Apple device management solutions for companies around the world.
• Challenge: Employees found it difficult to access their Webex Meetings rooms.
• Solution: A custom fix that helps employees find and dial into videoconferences.

“The software is glitch-free. It’s a dream.”
Receptionist
ConvergeOne

• Company: ConvergeOne is a value-added reseller of Cisco Collaboration technology.
• Challenge: Call management was inefficient with their old system.
• Solution: A modern console with streamlined call handling and a flexible directory.