Drive Profitability and Customer Satisfaction
Our platform brings new value to your UCaaS customers. From Day 1 dial plan and CUCM configuration, through Day 2 user application on-boarding and off-boarding, to powerful tools, such as Visual Phone Editor and Remote Phone Control, our platform is secure, scalable and easy-to-use. It allows you to quickly on-board customers into your Cisco hosted collaboration solution and provide tools that build strong customer satisfaction.
Maximize Profitability of your HCS UCaaS Offer
Multi-tenant Hierarchy and Secure End-Customer Access
- Easily jump between clients with a single login
- Role-based access to minimize risk of errors and inconsistencies
- Automated workflows to reduce manual work
- Improved SLAs/customer satisfaction
Quickly Deploy CUCM Site Configurations
- Deploy in minutes
- Push predetermined and approved configurations to sites
- Maintain multiple dial plan types
Streamline Provisioning with Intelligent Work-flows to Remove Risk
- Automated MACDs
- New dial plan roll-outs
- Active Directory integration
- Bulk provisioning
Features
Hierarchy Management
A single login to easily jump between clients for Cisco HCS partners.
High Availability
Automatic roll-over of your HCS management tool if an outage occurs.
Client Self-Service Portal
End user enablement.
24/7 Support
We are always here to help.
Cisco HCS Certified
Fully tested to support your HCS environment.
Maximize HCS Profitability
“Our management platform maximizes HCS profitability with streamlined workflows and improved customer satisfaction.”
Resources
Explore Our Other Products
Multi-Tenant Architecture
Support all your Cisco HCS customers with a single instance of our software.