Make Provisioning the Easiest Part of Your Managed UC Offering
Streamline UC provisioning for all your clients with an automated solution that works with Cisco, Microsoft Teams, and Zoom UC solutions.
Build to Your Clients Operational Requirements
- Automated MACDs
- Zero-touch provisioning with native ServiceNow and Microsoft AD integration
- Phone upgrades and migrations
- New dial plan roll-outs
- Bulk provisioning
Manage Multiple Tenants with Ease
- Single login to easily jump between clients
- Role-based access for admins, HelpDesk & end users
- Automated workflows to reduce manual work
- Improved SLAs/customer satisfaction
Deploy Quickly Any Way You Want
- Deploy UC service packages on-prem or in the cloud
- Push predetermined configurations to sites
- Maintain multiple dial plan types
- Migration tools for movement between on-prem and cloud UC applications
UC Provisioning Software Made with MSPs in Mind
Hierarchy Management
Easily jump between clients with a single, secure login. Limit access to only authorized users with role-based access control.
High Availability
Prevent outages from hurting your reputation with automatic roll-overs that keep you up and running.
Client Self-Service Portal
Allow end users to make changes without needing a service ticket. Decrease your workload while increasing client satisfaction.
24/7 Support
Our dedicated support team is always here to provide needed troubleshooting and assistance for you and your clients.
Cloud Connector
Access your clients’ on-premises Cisco UC application servers and remote phones quickly and securely through the cloud.
Optimize Profitability
“Partners with practices focused on managed services for Cisco collaboration can now use Akkadian Labs products to optimize profitability.”
Supported UC Platforms
- Cisco CUCM
- Cisco Unity
- Cisco Webex (Webex Calling & Dedicated Instance)
- Cisco UCCX / UCCE
- Microsoft Teams
- Zoom
Third-Party Integrations
- Device management
- Recording
- E911
- Contact Center
Optimize Every Bit of Your UC Investment
Our platform helps Managed Service Providers streamline their UC offerings with solutions for provisioning, call managing, and directory services.
Multi-Tenant Architecture
Manage UC provisioning for all your clients with a single instance of our software – no matter the deployment type.